We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange according to the terms below.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The product must be unused and unworn.

• The product must be in its original condition and packaging.

• Original tags and accessories must be included.

• Proof of purchase or order details may be required.

Non-Returnable Items

The following items cannot be returned:

• Used or worn products.

• Products damaged after delivery due to customer use.

• Products without original tags or packaging.

• Sale or discounted items, unless the product is defective or incorrect.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide your order number and clear photos/videos of the product. We will review the issue and, if approved, arrange a replacement or refund.

For damaged or incorrect orders, we will cover the applicable return shipping cost.

Exchanges

We may offer exchanges for eligible products, subject to availability.

If the requested replacement is unavailable, you may choose another available product or request a refund according to our refund policy.

Refunds

Once your returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed through the available refund method.

For Cash on Delivery (COD) orders, refunds may be issued through a suitable electronic payment method such as bank transfer, Easypaisa, or JazzCash.

Please allow reasonable processing time for the refund to appear in your account.

Return Shipping

For returns due to a change of mind, incorrect size selection, or other customer-related reasons, the customer may be responsible for the return shipping cost.

If the product is defective, damaged, or incorrectly sent by us, we will cover the applicable return shipping cost.

How to Request a Return

To request a return or exchange, please contact our customer support with:

• Your order number

• Reason for the return

• Photos/videos of the product, if applicable

Our team will provide you with the return instructions.

Note: We reserve the right to reject returns that do not meet the conditions stated in this policy.